Privacy Policy

When you submit an enquiry through our website, contact form, or WhatsApp, we collect the details you choose to provide -typically your name, mobile number, email address, bike model, the part you need, quantity, and any message.

We do not require you to create an account, and we do not knowingly collect information from children.

We use the information solely to respond to your enquiry, prepare quotations, process and deliver orders, and provide customer support related to our products.

We may contact you by phone, WhatsApp, or email to follow up on an enquiry or order you initiated.

We do not sell or rent your personal information. We may share limited details with logistics or courier partners strictly to fulfil and deliver your order.

We may disclose information where required by applicable law or to protect our legal rights.

Enquiries sent via WhatsApp are also subject to WhatsApp's own privacy practices. We recommend reviewing their policy for details on how messages are handled on their platform.

We retain enquiry and order information only as long as needed for the purposes above or as required by law. We take reasonable measures to protect the information you share with us.

You may ask us to update or delete the contact information you provided by writing to us. To stop receiving follow-up messages, simply let us know.

For any privacy-related questions, contact Rahul Industries at support@motozep.in or +91-7814997099.

Factory: 1250/C/5/A-7, Zone-C, APM, Jaspal Bangar, Ludhiana, Punjab -141014